Merchant Services
Eclipse's Merchant Services expands your customers' payment options, strengthens your management control and increases revenue.
Our Merchant Services solutions enable your business to accept credit cards, debit cards, electronic checks, online payments, gift cards and other payment options.
Eclipse has partnered with Retriever to provide Merchant Services. Retriever has over 20 years of successful payment processing technology and their local representatives share the same philosophy as Eclipse. We both want to provide you with a consulting relationship that improves your processes and reduces your fees.
With Retriever's investment of nearly $700 million in the past two years, no other business in the Merchant Services industry has committed more resources to make this work.
How do Eclipse and Retriever help you manage your business growth?
Comprehensive Network
Retriever's integrated transaction processing system supports all major credit card programs, including Visa®, MasterCard, American Express, Discover, Diners Club and ATM/Debit Cards.
Customer Support
Your local Retriever representative will ensure a smooth conversion from your existing credit card processor. Once the conversion is complete, your local representative will assist with your ongoing card program. You will also have 24/7 customer support available.
Point of Sale System Support
Retriever's terminals authorize and settle multiple payment types such as credit cards, ATM/debit cards, purchasing and corporate cards and check verification. Retriever is compatible with many terminals, including Verifone (Tranz, Omni), Hypercom, Nurit and Thales. We can reprogram virtually any make or model of equipment. We are certified on all major networks, including Vital, NDC and Paymentech. Our terminal support is available 24/7.
Retriever Check Electronic Check Conversion Program (ECC)
Transforms check acceptance into a risk-free electronic payment using the latest technology in the check processing industry. The ECC program uses data from your customer's check to create an electronic payment right at the register. It eliminates bad checks and increases funds availability.
Gift Card Program
- The Gift Card Program is a great way to build customer loyalty and with no cash back after each use, the unused balance remains on the card for additional purchases
- The Gift Card feels and acts just like a major credit card. The difference is your business controls what is accepted and how it is used
- Each card is cashier activated with a unique electronically encoded account number stored on a magnetic strip
- The Gift Card offers stored value or reward. A stored value card allows your business to provide customers with a secure and flexible form of payment
- Reporting tools allow you to track usage and offer rewards. With the accumulation of points for service, loyalty cards encourage repeat customers.
Fleet Card Program
- Voyager is a national specialized fleet card program specifically designed to assist fleet managers in regulating company vehicle expenses
- Voyager issues a private label charge card that is accepted at 165,000 + major and regional service providers in all 50 states
- Your business may also take advantage of the extensive fleet management features such as automatic tax exemption, on-line customer access, automatic calculation of fleet, purchase discounts, extensive purchase controls, flexible reporting options and exception monitoring
MyMerchantData.com
- MyMerchantData.com is an Internet application that provides online reporting through the latest technology in a safe, simple and secure environment
- MyMerchantData.com includes online transactional information, online statements, fraud controls, fraud alerts, chargeback and retrieval management services
- Navigate monthly and daily transactions online, right down to the details of a single sale
- Respond to chargebacks and retrieval requests
- Export Excel spreadsheets for reconciliation and accounting purposes
If you'd like further information about Eclipse's Merchant services, contact us at 502-671-4800 or merchantservices@eclipsebank.com